Norman M
CAMBRIDGE, VT | 2019 Chevrolet EquinoxDecember 24, 2025Expensive diagnosis with no definitive results to be trustedResponse from Key Cadillac of South Burlington
December 25, 2025Norman, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (802) 658-1111 when you have a chance. Thank you, and we look forward to hearing from you.James M
ESSEX JUNCTION, VT | 2026 GMC Sierra 1500December 24, 2025It was a pleasure working with sales manager Nathan Lorrain. He was very knowledgeable and answered all our questions regarding our purchase. Nathan was thorough from the beginning to the finish of our purchasing process.Response from Key Cadillac of South Burlington
December 24, 2025James, we're happy you found our staff to be so supportive during your experience here at Key Motors of South Burlington LLC. Feel free to reach out to us if you need anything. Have a wonderful day.Melissa S
FAIRFAX, VT | 2025 Chevrolet EquinoxDecember 12, 2025The service team was responsive and collaborated with the sales team to be highly accommodating. They addressed my car troubles in a timely manner and I am very grateful for their work and care.Response from Key Cadillac of South Burlington
December 13, 2025Melissa, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!Paul H
NORTH HERO, VT | 2024 GMC CanyonDecember 12, 2025My experience was seamless from start to finish. My service advisor Jared was friendly and professional.Response from Key Cadillac of South Burlington
December 12, 2025Paul, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!Peter P
WILLISTON, VT | 2022 Chevrolet 1500 SilveradoDecember 11, 2025Quick, covered everythingResponse from Key Cadillac of South Burlington
December 14, 2025Peter, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!Joseph S
BURLINGTON, VT | 2021 Buick Encore GXDecember 5, 2025Your service advisor quoted me tires the second week of November. I came in on the next available day I had on 12/2 to get them on. When I paid my bill was over 300 more than originally quoted. There was a deal that expired 11/30 that I was not briefed on. No one brought to my attention this change in price. Nor was I told I needed to get the done work before the end of November to get the special pricing. I never saw any ad mat with this info eitherResponse from Key Cadillac of South Burlington
December 6, 2025Joseph, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (802) 658-1111 when you have an opportunity, and we will be more than happy to try and turn your experience around.Timothy H
PANTON, VT | 2024 GMC Sierra 2500 HDNovember 5, 2025The experience was very good,Response from Key Cadillac of South Burlington
November 5, 2025Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!Andrew B
BURLINGTON, VT | 2016 Chevrolet EquinoxNovember 1, 2025Professional, helpful, knowledgeable and performed in a timely manner.Response from Key Cadillac of South Burlington
November 3, 2025Andrew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.Amy B
JERICHO, VT | 2023 Chevrolet TraverseOctober 31, 2025I had my snow tires put on. Staff was lovely. Shuttle driver knew the best routes. I had a great experience.Response from Key Cadillac of South Burlington
October 31, 2025Amy, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!Martin L
ESSEX, VT | 2024 Chevrolet BlazerOctober 10, 2025Aaron and the service team were exceptional. Responsive and very helpful.Response from Key Cadillac of South Burlington
October 12, 2025Martin, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Key Motors of South Burlington LLC and we hope to see you again.