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  • Norman M

    CAMBRIDGE, VT | 2019 Chevrolet Equinox
    Confirmed Service Review
    December 24, 2025
    Expensive diagnosis with no definitive results to be trusted

    Response from Key Cadillac of South Burlington

    December 25, 2025
    Norman, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (802) 658-1111 when you have a chance. Thank you, and we look forward to hearing from you.
  • James M

    ESSEX JUNCTION, VT | 2026 GMC Sierra 1500
    Confirmed Sales Review
    December 24, 2025
    It was a pleasure working with sales manager Nathan Lorrain. He was very knowledgeable and answered all our questions regarding our purchase. Nathan was thorough from the beginning to the finish of our purchasing process.

    Response from Key Cadillac of South Burlington

    December 24, 2025
    James, we're happy you found our staff to be so supportive during your experience here at Key Motors of South Burlington LLC. Feel free to reach out to us if you need anything. Have a wonderful day.
  • Melissa S

    FAIRFAX, VT | 2025 Chevrolet Equinox
    Confirmed Service Review
    December 12, 2025
    The service team was responsive and collaborated with the sales team to be highly accommodating. They addressed my car troubles in a timely manner and I am very grateful for their work and care.

    Response from Key Cadillac of South Burlington

    December 13, 2025
    Melissa, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
  • Paul H

    NORTH HERO, VT | 2024 GMC Canyon
    Confirmed Service Review
    December 12, 2025
    My experience was seamless from start to finish. My service advisor Jared was friendly and professional.

    Response from Key Cadillac of South Burlington

    December 12, 2025
    Paul, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
  • Peter P

    WILLISTON, VT | 2022 Chevrolet 1500 Silverado
    Confirmed Service Review
    December 11, 2025
    Quick, covered everything

    Response from Key Cadillac of South Burlington

    December 14, 2025
    Peter, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
  • Joseph S

    BURLINGTON, VT | 2021 Buick Encore GX
    Confirmed Service Review
    December 5, 2025
    Your service advisor quoted me tires the second week of November. I came in on the next available day I had on 12/2 to get them on. When I paid my bill was over 300 more than originally quoted. There was a deal that expired 11/30 that I was not briefed on. No one brought to my attention this change in price. Nor was I told I needed to get the done work before the end of November to get the special pricing. I never saw any ad mat with this info either

    Response from Key Cadillac of South Burlington

    December 6, 2025
    Joseph, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (802) 658-1111 when you have an opportunity, and we will be more than happy to try and turn your experience around.
  • Timothy H

    PANTON, VT | 2024 GMC Sierra 2500 HD
    Confirmed Sales Review
    November 5, 2025
    The experience was very good,

    Response from Key Cadillac of South Burlington

    November 5, 2025
    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
  • Andrew B

    BURLINGTON, VT | 2016 Chevrolet Equinox
    Confirmed Service Review
    November 1, 2025
    Professional, helpful, knowledgeable and performed in a timely manner.

    Response from Key Cadillac of South Burlington

    November 3, 2025
    Andrew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
  • Amy B

    JERICHO, VT | 2023 Chevrolet Traverse
    Confirmed Service Review
    October 31, 2025
    I had my snow tires put on. Staff was lovely. Shuttle driver knew the best routes. I had a great experience.

    Response from Key Cadillac of South Burlington

    October 31, 2025
    Amy, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
  • Martin L

    ESSEX, VT | 2024 Chevrolet Blazer
    Confirmed Service Review
    October 10, 2025
    Aaron and the service team were exceptional. Responsive and very helpful.

    Response from Key Cadillac of South Burlington

    October 12, 2025
    Martin, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Key Motors of South Burlington LLC and we hope to see you again.